Virtuoso Support Portal
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to submit a new ticket
Check ticket status
Auto pick cover photo
Adding Bookings that cross the International Dateline
Web Itinerary 2.0
Itinerary email tracking
Trip Publisher Dashboard
Live flight notifications and updates for travellers
API Email Activity
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Why isn't the confirmation email I forwarded showing up?
Import Bookings from Email Confirmations
Add Hyperlinks to Content Notes
How do I add a cruise?
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Add destination content with Approach Guides
AFAR Destination Content
Integrating destination content from the web
How to add recommendations from a 3rd party website
Adding destination content from Wcities
How to add photos to a booking
How to reorder hotel photos
How to reorder photos in a booking
How to add photos
Recommended Photo Sizes
See all 7 articles
Vendor Profiles and Vendor Database
What is the Umapped Vendor Database?
Creating a New Vendor Profile
How to customize vendor profiles
How to edit vendor information from within a trip
How to add or edit hotel contact information and other vendor details
See all 6 articles
Documents and Pages
How to create Documents in your Library!
Saving content notes
Edit Attached PDF/Word File Names
How to add Umapped documents to a trip itinerary
How to reorder the pages of a Umapped document
See all 11 articles
Templates and Group Bookings
How to publish the same trip to different groups of travellers
How to add components of a template into a trip
What the Manage Trips function does
What are templates and how to use them
Why your templates may not appear for other users
How do I add a trip collaborator?
Instructions for Collaborators with Full Access to Trips
Instructions for Collaborators with Contribute and Publish Access
Collaborator Access Levels
How to see my trip email in a different language
How to merge 2 or more trips
How to delete a trip
What happens when a trip is published