Templates can be Private or Public.
Private Template: only viewable from your account
Public Template: viewable to others in your company
Edit a Template so that it is viewable by other advisors in your company:
Step 1: Click on the Templates tab
Step 2: Under My Templates find the template you want to change and click Edit
Step 3: Change the Sharing status from Private to Public (or vice-versa depending on your preference). Select Save.
For further assistance please contact firstname.lastname@example.org