The Virtuoso Hotel and Cruise Amenities can be added in the click of a button to any booking with a preferred hotel or cruise partner.
The Virtuoso Hotel and Cruise Amenities feed is linked to a vendor's profile in Umapped. This mean that every time you select a Virtuoso Preferred hotel or cruise's profile in Umapped, you can automatically add the linked amenities! Follow the steps outlined below.
1. When entering the name of the preferred partner, select the match from the Umapped vendor database.
2. Once you select the match from the vendor data, the Add Virtuoso Amenities button will appear on the right hand side of the booking screen. When you click on the Add Virtuoso Amenities button, the amenities for this partner will be added to the Details section of the booking.
If the Add Virtuoso Amenities button does not appear, this could be for 2 reasons:
1. Has your company account been linked to the Virtuoso preferred program in Umapped?
Email us to find out! firstname.lastname@example.org
2. Does the preferred partner's name you have entered/imported match the corresponding vendor profile in Umapped?
When you import bookings, the name of the hotel/cruise might not match the corresponding profile in Umapped. You must match the profile in Umapped so that the amenities are available to be added. Please follow these steps:
a. From your booking screen, delete the name of the hotel/cruise that was imported
b. Re-enter the name word by word. Umapped will search the vendor database and suggest a match.
c. Select the correct match and the Virtuoso Amenities button will appear!