This guide walks through how to build a cruise itinerary using the Umapped Trip Publisher.
Before using the Umapped Trip Publisher, we suggest reviewing the Trip Publisher 101 information found here so you have all the information needed to get started.
A. Trip Info
F. Traveler Interface
**Bookmark the link trip.umapped.com to quickly access the Trip Publisher login page.
After reviewing Trip Publisher 101, add a new trip from your Umapped dashboard to get started.
A. Trip Info
Start creating your trip by entering basic information under “1. Trip Info”.
Step 1: Add a Trip Name
Clients will see the trip name as the title of their trip. This name is included in the emails they receive and is visible on all three formats of the trip.
Step 2: Add Travel Dates
Select when the trip will begin and end. Next, select Save Trip to create the trip.
Step 3: Add a Cover Photo
After saving the trip name and dates, you have the option of adding a cover photo. This is the main visual on all three formats of the trip.
A. Click on the grey photo thumbnail to add a photo.
B. Search for a photo in the image library (powered by Wikimedia,) add a photo directly from a website, or select a photo from your computer.
C. Select Save Trip to continue building your trip.
Please see here for instructions on adding photos.
All bookings, reservations and important travel information are consolidated into the day-by-day itinerary for travellers.
In this step
1. Add the Cruise Itinerary
Step 1: From the Add Bookings drop-down menu, select Add a Cruise.
Step 2: In the pop up screen that appears, enter the Cruise Ship/Line name, select the departure month and year and click Search.
Step 3: Locate the appropriate cruise from the resulting list and select Import.
Step 4: Review the details that have been imported, add your clients' specific booking information and click Save!
2. Add Additional Bookings
Any additional bookings (like shore excursions, hotels and flights) can also be imported or added to the day-by-day itinerary.
- Click here to read about the different options when importing bookings (from GDS, ClientBase, etc.) into the day-by-day itinerary
To add bookings into the day-by-day itinerary yourself, selecting a category from the Add Bookings drop-down menu, as shown below. See here for full instructions.
3. Add Content
The Add Content feature lets you add notes, destination content and any other additional information into the day-by-day itinerary. Read here to learn how.
Include supporting documents, travellers may need during their travels, directly in the trip. Documents are available to travellers in the documents tab of the mobile app and the web itinerary. Documents can be used in a variety of ways: adding more information about a specific booking, including vouchers, e-tickets, cancellation policies or destination content (like a country guide).
Attach PDF or Word files under 10MB (like e-tickets or vouchers) to a trip. Click here for full instructions.
**Any Word or PDF Files that are attached can be linked to a specific booking within the trip itinerary for easy access for travellers. Click here for more information.
You can review the following in Step 4:
Step 1: Calendar All Bookings will be visible on their specified date.
Step 2: Documents See any documents added in Step 3.
Step 3: Map Review the locations visible to the travellers on their map. If you are missing locations, add addresses to vendors you have used in Step 2. Please see here for instructions.
Step 4: Preview PDF Download the PDF to view what your travellers will see.
When you are done reviewing, you can move to the last step by by selecting 5. Publish.
Publish and send the trip to your travellers. Enter names and email addresses of individuals traveling to send them a personalized, branded email that includes links to the Traveler Interface (Web, PDF and Mobile App).
Step 1: Add the travellers' email, first and last name. Then select Add Traveler. Repeat for each traveler.
Step 2: When you are ready select Publish Trip to send an email to the listed travellers.
Step 3: If you make any changes to the trip, you can re-publish the trip. Please see here for instructions.
F. The Traveler Interface
A branded email will be sent to the traveler, when you add them in Step 5. Publish, containing everything they need to access their trip.
Travellers can access their Trip in three formats. Click here to learn more:
3. Mobile App
**Now that your traveler has access to the trip on Web Itinerary and the Mobile App, use the Umapped Messenger to send them recommendations and upsell products for their journey.
Click here for more information.
For further assistance please contact firstname.lastname@example.org