Client Experience & Mobile App

The welcome email
Once you have Published your Trip, it generates an email inviting your Travellers to view it. There are a number of different features in the welcome email ...
Fri, 28 Jun, 2019 at 3:08 PM
The Web View
The Web View allows your clients to engage with their upcoming Trip with an interactive, dynamic browser interface. 1. When your Travellers first receiv...
Fri, 28 Jun, 2019 at 3:10 PM
Umapped Messenger
Using Umapped Messenger, you can send and receive messages from your Travellers in real time. To enable/disable this feature, please adjust the setting f...
Mon, 8 Jul, 2019 at 2:54 PM
Umapped Calendar sync options
Download your trip itinerary onto your mobile or desktop device to keep your travel dates organized. 1.  From within your Web View, select the Calendar ...
Mon, 8 Jul, 2019 at 3:15 PM
Traveller Collaboration - Web View
If Traveller Collaboration feature is enabled in your Preferences, your Travellers can add segments and Notes to their Trip, whether they are on the Web ...
Mon, 8 Jul, 2019 at 3:00 PM
Traveller Collaboration - Mobile App
If Traveller Collaboration feature is enabled in your Preferences, your Travellers can add segments and Notes to their Trip, whether they are on the Web Vie...
Fri, 28 Jun, 2019 at 3:13 PM
Flight Notifications
Umapped partners with OAG to deliver day-of travel flight notifications. Flight tracking begins 24 hours prior to each flight's scheduled departure tim...
Fri, 16 Aug, 2019 at 4:03 PM
Registering as a Traveller
For Travellers that want access to their Trip anywhere, the Umapped Mobile App can be downloaded via the Google Play and Apple stores. First time users will...
Mon, 8 Jul, 2019 at 3:04 PM
Co-Branding your Trip
Using our Co-Branding feature, you can share branding on Umapped's white-label Web View with your Collaborators.  1. Ensure that you have added at ...
Fri, 28 Jun, 2019 at 3:50 PM
FAQ - Mobile App
For Travellers 1. How can I view Past Trips? Click the Filter icon in the top right-hand corner of your app and select Past Trips. 2. Why ar...
Tue, 27 Aug, 2019 at 9:38 AM