Client Experience

The 'Get Ready for Your Trip' Email (UM-FD)
Once you have Published your Trip, it generates an email inviting your Travellers to view it. There are a number of different features in ...
Fri, 23 Jul, 2021 at 9:44 AM
The Web View (UM-FD)
The Web View allows your clients to engage with their upcoming Trip with an interactive, dynamic browser interface. 1. When your Travellers first receiv...
Fri, 23 Jul, 2021 at 9:45 AM
Umapped Messenger (UM-FD)
Using Umapped Messenger, you can send and receive messages from your Travellers in real time. To enable/disable this feature, please adjust the setting f...
Fri, 23 Jul, 2021 at 9:46 AM
Traveller Collaboration - Web View (UM-FD)
If Traveller Collaboration feature is enabled in your Preferences, your Travellers can add segments and Notes to their Trip, whether they are on...
Fri, 23 Jul, 2021 at 9:47 AM
Flight Notifications (UM-FD)
Umapped partners with OAG to deliver day-of travel flight notifications. Flight tracking begins 24 hours prior to each flight's scheduled depa...
Fri, 23 Jul, 2021 at 9:48 AM
Co-Branding your Trip (UM-FD)
Using our Co-Branding feature, you can share branding on Umapped's white-label Web View with your Collaborators.  1. Ensure that you have ...
Fri, 23 Jul, 2021 at 9:49 AM
Umapped Calendar sync options (UM-FD)
Download your trip itinerary onto your mobile or desktop device to keep your travel dates organized. 1.  From within your Web View, select the ...
Fri, 23 Jul, 2021 at 9:49 AM
The NEW Web Itinerary: FAQ (UM-FD)
Did you know that more than 70% of travelers use their mobile devices to view and access their itinerary information pre-departure and in-destination? With...
Fri, 23 Jul, 2021 at 9:50 AM